1. Introduction

Welcome to Syrene Charter! This privacy policy describes how we collect, use, and share your personal information when you visit or make a booking through our website https://www.syrenecharter.com/ (the “Site”). We are committed to protecting your privacy and ensuring the security of your personal data.

2. Data Controller

The Data Controller is Sergio Astarita, with a registered office at Via Maieniello 9/A – 80065 Sant’Agnello, Naples, email: info@syrenecharter.com. For any questions or requests regarding your privacy, you can contact us using the details provided above.

3. Data Collected

We collect various types of personal data to provide our services, including:

• Contact details: name, email address, phone number.
• Booking details: information needed to make a booking, such as dates, preferences, and payment information.
• Technical data: IP address, browser type, device information used to access the Site.
• Browsing data: information related to your use of the Site, such as pages visited, duration of visit, and other browsing statistics.

4. Purpose of Data Processing

We use your personal data for the following purposes:

• To provide our services: to manage and confirm bookings, respond to your requests, and provide you with the best possible service.
• Communications: to send you information related to your bookings or to respond to your questions and requests.
• Improvement of the Site: to analyze how you use our Site and improve the user experience.
• Legal compliance: to comply with applicable laws and respond to legal or regulatory requests.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract: when your data is necessary to provide our services.
• Consent: when you have given consent for the processing of your data for specific purposes.
• Legal obligations: when it is necessary to comply with legal obligations to which we are subject.

6. Data Sharing

We do not share your personal information with third parties, except where necessary to provide our services (e.g., payment service providers) or if required by law.

7. Data Retention

We retain your personal data for the time necessary to fulfill the purposes for which it was collected, or to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Rights of Data Subjects

You have the right to:

• Access your personal data.
• Request the correction or deletion of your data.
• Object to the processing of your data.
• Request the restriction of processing.
• Request the portability of your data.

To exercise these rights, you can contact us at info@syrenecharter.com.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

10. Changes to this Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on this page, and we encourage you to review it periodically.

11. Contact

For more information about our privacy policy, or if you have any questions regarding the processing of your personal data, you can contact us at info@syrenecharter.com.